Welcome to GameForest.de, the online platform for gamers, operated by OM Network GmbH. Before you use our services, please read these terms of use carefully. They govern your use of the website and its services. By using our platform, you agree to these terms.
Scope:
The following terms of use apply to the entire Gameforest.de internet platform, operated by OM Network GmbH. They govern the use of the services offered by Gameforest, including the provision of texts, videos, images and downloads, as well as the functions for exchange between users and with the editorial team via comment features, forums and user profiles.
Online shopping offers for subscriptions or for the purchase of printed issues, digital magazines, gaming PCs or other goods do not form part of these terms of use and are subject to the General Terms and Conditions of the relevant online shop.
Fair Use:
Gameforest.de is funded by displaying advertising on the free version of the platform. We reserve the right to block features, content or access to the platform if users unilaterally breach the fair use agreement by using ad blockers. We provide no guarantee or warranty for the flawless functioning of the platform when ad blockers are used.
As an alternative to the advertising-funded service, we offer Gameforest Plus, which removes advertising banners and provides additional convenience features such as higher speed and greater security. You can find further information on Gameforest Plus, including its features, packages and prices, on the relevant shop page.
User Accounts:
To use the various features of our platform, such as sharing content, interacting with other users and using paid services, a free user account is required. This account is valid for our platforms GameStar.de and GamePro.de and requires at least a username, a password and a valid email address. Only one account per user is permitted. When using paid services, additional information such as first and last name, address and, where applicable, payment details may be required. It is important that all information provided is truthful. Creating or using multiple accounts, as well as providing false information, may lead to sanctions such as reminders, warnings or exclusion from the community, including the loss of posting rights.
User Content:
To ensure a harmonious and lawful environment for all users of our websites, certain rules apply to all users. If you are able to upload texts, images or graphics to our platform, you must ensure that you respect third-party copyright and protection rights as well as personality rights. Not all content published on the internet is freely available, so it is important to respect the relevant rights. We accept no liability for the content that you or other users publish on our platform. Each user is responsible for ensuring that uploaded content, such as comments, articles, videos, forum posts, blogs, private messages, images, graphics, files and links, complies with the applicable rules and does not infringe the rights of third parties.
It is strictly prohibited to request, promote, advertise or link to content that is protected by copyright or has otherwise been published illegally on the internet. Likewise, links, advertising and images featuring pornographic, adult-only, discriminatory or racist content are prohibited. In the event of violations, we reserve the right to block access to the platform or revoke posting rights. In particular, in cases of serious violations, we reserve the right to take legal action, including passing on records to law enforcement authorities if users aid or abet criminal offences or distribute content that is relevant under criminal law.
Price Comparisons:
We provide independent, editorial buying advice on our platform and additionally integrate comparative shopping offers from third-party providers to show the best possible prices. Although we and the participating companies take care to display current prices correctly, we cannot guarantee the actual prices in third-party external shops. Should an external shop repeatedly breach the requirement for clear price marking, we will look into any such notices and, where appropriate, take legal action. We do not transmit any personal data to these external companies. Clicking on prices from external providers only transmits the destination and the origin of the click to third parties. Please note that your further browsing behaviour on the external offers may be tracked by cookies or similar technical methods used by the respective provider.
Partnerships and Third-Party Services:
Our platform works closely with various companies to offer additional features and products. When selecting our partners, we place great emphasis on data protection in accordance with European and German law. If certain features or products require the storage of personal data, it may be necessary to create an additional user account with the relevant partner company and provide personal data such as name, address and payment information. In such cases, a direct contract is formed between the user and the partner company, not between the user and us. Payment obligations only arise if the user orders specific products or services from these participating companies. Please note that the benefits, vouchers and discounts offered by the participating companies generally cannot be combined with other vouchers.
Competitions:
All competitions are organised by GameForest.de. Participation is free and does not require the purchase of any goods or services. By taking part, you accept the applicable terms and conditions of participation, including any supplements or variations stated on the respective competition page.
Employees of the organising company and its affiliated companies, as well as their relatives, are excluded from participation. Only one entry per person is permitted, and participants must be at least 18 years old.
Participants from Switzerland should note that customs duties may apply in the event of a win. Winners will be notified by email in a timely manner, and their names may be published on the competition page using a pseudonym. It is not possible to have the prize paid out in cash or exchanged for other goods.
Advertising:
The free version of GameForest.de is funded by displaying advertising banners provided by various service providers. We undertake not to display offensive, sexist, racist or misleading advertising. If you nevertheless come across problematic advertising, we ask you to let us know, ideally via the GameForest.de feedback forum, including a screenshot and the target link of the relevant advert placement. The same applies to advertising within embedded third-party content such as videos, podcasts or social media.
Offers and Conclusion of Contract:
All offers on our website are non-binding and are subject to the General Terms and Conditions of our online service or of the companies involved.
Term and Cancellation:
Free user accounts can be cancelled at any time. The term and cancellation conditions of paid subscriptions are set out in our General Terms and Conditions.
Right of Withdrawal Information:
As a consumer under Section 13 of the German Civil Code (BGB), you have the right to withdraw from the contract within fourteen days without giving any reason. The withdrawal period begins on the day the contract is concluded. To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement. You may use the enclosed model withdrawal form for this, although it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send notice of the exercise of your right of withdrawal before the withdrawal period expires.
In the event of a withdrawal, we will refund all payments to you, including delivery costs, without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise. No fees will be charged for the refund.
Youth Protection:
At GameForest, we take the protection of minors seriously and are a member of the Entertainment Software Self-Regulation Body (USK). Certain content on our platform is subject to the Youth Protection Act and is not suitable for young people or minors. To restrict access for these age groups, parents or guardians can install and configure the government-recognised youth protection programme JusProg.
Data Protection:
At GameForest, protecting personal data is important to us. We comply with the statutory provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz), the General Data Protection Regulation (GDPR, DSGVO), the Telecommunications and Telemedia Data Protection Act (TTDSG) and the Telemedia Act (TMG). All information on how we handle personal data can be found in our privacy policy. For data protection enquiries, you can reach us at [email protected].
Exceptional Circumstances:
Although we at GameForest operate our platforms to the best of our knowledge and belief, we cannot guarantee uninterrupted operation. Occasional transmission errors, necessary maintenance work or force majeure may cause temporary outages. Please note that no claim for damages arises from this.
Final Provisions:
Our platform is continuously being developed and improved. This may lead to changes or extensions to the scope of services. Please note that, for legal or licensing reasons, not all features may be available worldwide.
In the event of disputes, we do not take part in out-of-court online dispute resolution proceedings. For trading with consumers within the European Union, the consumer protection provisions of the consumer’s country of residence may also apply. In disputes with traders and legal entities under public law, Munich is agreed as the place of jurisdiction. These terms of use are governed exclusively by German law.
Should individual provisions of these terms of use be or become invalid, the remaining provisions shall remain unaffected. We reserve the right to amend and adapt the terms of use. We will inform you of any changes in good time.
Last updated: 02.04.2024
For data protection enquiries, please contact us at [email protected].
